Shipping policy
Processing Time
Orders are typically processed within 1–3 business days.
Shipping
Orders are shipped via USPS or UPS, depending on destination and the most efficient shipping method available. Shipping costs are calculated automatically at checkout. Tracking information is emailed once your order ships.
Delays
Weather, holidays, or unexpected carrier delays may occasionally extend delivery times.
Lost Packages
If your tracking information has not updated for several business days or you believe your package has been lost in transit, please contact us at info@tenebris-defense.com. We'll work with the carrier to help resolve the issue.
Questions
Have questions about your order, shipping, or delivery? Contact us anytime atinfo@tenebris-defense.com and we'll respond as quickly as possible.